Refund Policy

---

This Refund Policy explains our policy on payments and refunds for memberships and other paid services offered by BetterBets LLC, a Wyoming limited liability company ("BetterBets," "we," "us," or "our") through https://shopbetterbets.com and our related services (the "Services"). This Refund Policy is part of and incorporated into our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.

By purchasing a membership or any paid service, you acknowledge that you have read, understood, and agree to this Refund Policy.

1. All Sales Are Final

Except as expressly stated in this Policy or required by applicable law, all payments to BetterBets are final and non-refundable. This includes one-time purchases, subscription fees, renewal charges, and partial billing periods.

We provide digital information services. When you purchase a membership, you receive immediate or near-immediate access to time-sensitive digital content, including picks, analysis, models, and community access. Because this content is delivered, consumed, and cannot be returned once made available, we do not offer refunds based on a change of mind, non-use, or dissatisfaction with the content or its outcomes.

2. Picks and Betting Outcomes Are Not Grounds for a Refund

You understand and agree that:

• Our Services are informational and for entertainment only, and we do not guarantee any winnings, profits, returns, accuracy, or results;
• Sports wagering involves substantial risk of loss, and any bet you place is your own decision and your own responsibility; and
• A losing bet, a losing streak, a pick that did not win, an unrealized profit, or any dissatisfaction with the performance of our picks or content is not a basis for a refund.

Purchasing the Services does not entitle you to any particular result, and refunds will not be granted on the basis of betting outcomes.

3. Subscriptions, Auto-Renewal, and Cancellation

3.1 Auto-renewal. Paid memberships are recurring subscriptions that renew automatically at the end of each billing cycle until you cancel, and your payment method is charged the then-current price at the start of each new cycle. By purchasing, you authorize these recurring charges.

3.2 Cancelling stops future charges; it is not a refund. You may cancel at any time through the cancellation method we make available (for example, your account or billing portal, the payment processor, or by contacting us using the details in Section 8). Cancellation prevents future renewal charges. Cancellation takes effect at the end of your current billing cycle. You will generally keep access through the end of the period you have already paid for.

3.3 No partial or prorated refunds. We do not provide refunds or credits for partial subscription periods, for time remaining after you cancel, or for periods during which you did not use the Services.

3.4 Renewal charges. Because subscriptions renew automatically and you are responsible for cancelling before the next cycle, renewal charges are non-refundable. We recommend cancelling before your renewal date if you do not wish to continue. Where applicable law requires renewal reminders or acknowledgments, we will provide them.

4. Free Tier and Free Trials

Our free Discord access and free daily pick are provided at no charge and involve no payment, so no refund applies. If we offer a free trial, you will not be charged during the trial, but unless you cancel before the trial ends, you authorize us to charge the standard price when it ends, and that charge is subject to this Policy.

5. Limited Exceptions

We may issue a refund in the following limited circumstances:

5.1 Duplicate or erroneous charges. If you were charged more than once for the same membership period due to a technical or billing error, or were charged an incorrect amount, we will refund the duplicate or excess amount upon verification.

5.2 Failure to deliver access. If we fail to provide the core access you paid for (for example, you were charged but never received access to the paid membership) and we are unable to resolve the issue within a reasonable time after you notify us, we may issue a refund for the affected period.

5.3 Unauthorized charges. If a charge was made without authorization (for example, due to fraud), notify us promptly so we can investigate and, where appropriate, issue a refund.

5.4 Where required by law. We will honor any non-waivable refund or cancellation right that applies to you under the mandatory consumer-protection or distance-selling laws of your jurisdiction. To the extent the law of your residence grants you a refund or cooling-off right that this Policy does not otherwise provide, that legal right controls for you.

Refunds under these exceptions are issued to the original payment method and may take several business days to appear, depending on your payment provider.

6. How to Request a Refund

To request a refund under one of the limited exceptions in Section 5, contact us using the details in Section 8 within thirty (30) days of the charge (or sooner if required by law). Please include:

• the name and email associated with your account;
• the date and amount of the charge; and
• a description of the issue and the exception you believe applies.

We review requests in good faith and will respond within a reasonable time. Approval of a refund in one instance does not obligate us to provide refunds in any other instance.

7. Chargebacks

If you believe a charge is incorrect, please contact us first so we can try to resolve it quickly. Initiating a chargeback or payment dispute without first contacting us may be treated as a violation of our Terms. We reserve the right to dispute chargebacks we believe are improper and to provide our payment processor with records of your purchase, access, and acceptance of these policies. We also reserve the right to suspend or terminate the account of any user who initiates a chargeback, without a refund, and to refuse future service.

8. Contact Us

9. Changes to This Policy

We may update this Refund Policy from time to time. We will revise the "Last Updated" date above, and material changes will apply to purchases made after the change takes effect. Your continued use of the Services after an update constitutes acceptance of the revised Policy.